Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at info@greekishandco.com.

We accept major credit cards including Visa, Mastercard, American Express, Discover, and Diners Club. We also offer payment through Venmo, Google Pay, Amazon Pay, Apple Pay, Meta Pay, and PayPal for added convenience.
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
We offer a hassle-free return or exchange process within 14 days of receiving your order. Items must be unworn, unwashed, unaltered, and free of any stains or odors. Please refer to our Returns and Exchanges Policy for more details.
Yes, we offer custom and personalized items for select products. We accept custom bulk orders with a minimum of 30 pieces. Please contact us at via email (info@greekishandco.com) to discuss your specific customization needs and to view more details, check out our "Custom Orders" page on our website.
We strive to process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact us as soon as possible. Once an order has been processed and shipped, we may not be able to make changes.
Yes, we offer special pricing for bulk orders. Please reach out to us via email (info@greekishandco.com) with details of your group order, and we'll be happy to provide you with a quote.
You can contact our customer support team via email at (info@greekishandco.com)  or by filling out an inquiry on the Contact Us page. Our team is available Monday-Saturday (8 AM - 4:30 PM EST) to assist you with any questions or concerns.
At this time, we only offer shipping within the United States and its territories, including Puerto Rico, Guam, American Samoa, the U.S. Virgin Islands, and the Northern Mariana Islands. We do not currently ship internationally, but we are working to expand our shipping options in the future.
At this time, we only accept orders placed through our website and do not facilitate orders over the phone.
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Yes, we are an official licensed vendor with Alpha Kappa Alpha, Delta Sigma Theta, Zeta Phi Beta, and Sigma Gamma Rho sororities.