Shipping & Returns
Shipping Policy:
- We currently offer shipping within the United States, and US Territories.
- Orders are typically processed and shipped within 2-3 business days.
- Shipping costs and estimated delivery times will be calculated at checkout based on your location and preferred shipping method.
- We provide tracking information for all orders once they have been shipped.
- Please ensure that your shipping address is accurate and complete to avoid delays or issues with delivery.
Returns and Exchanges:
- We want you to be completely satisfied with your purchase from Greek-ish & Co. LLC. If for any reason you are not, we offer a hassle-free return or exchange process within 14 days of receiving your order.
- To initiate a return or exchange, please contact our customer service team via email (info@greekishandco.com) to request a Return Authorization (RA) number.
- All returned items must be in their original condition, unworn, unwashed, unaltered, and free of any stains or odors.
- Returns/exchanges will not be accepted for items that do not meet these criteria or are outside of the 14-day return period.
- Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part (e.g., wrong item shipped, defective product).
- Once your return is received and inspected, we will process your refund/exchange within 2 business days. Refunds will be issued to the original payment method used for the purchase.
- Please note that original shipping charges are non-refundable.
Damaged or Defective Items:
- In the rare event that you receive a damaged or defective item, please contact us immediately upon receipt. We will arrange for a replacement or refund as soon as possible, at no additional cost to you.
- Please provide photos of the damaged or defective item(s) as well as your order number to expedite the resolution process.
Contact Us:
- If you have any questions or concerns about our shipping and returns policy, please don't hesitate to contact our customer service team at info@greekishandco.com. We're here to help!